Official Privacy Policy

Privacy Policy MK88 — Data Protection & User Privacy

Your privacy is our priority. This policy clearly explains how MK88 collects, uses, stores, and protects your personal data as a user of our platform. Please read it carefully before using our services.

Updated: 1 January 2026  |  Version 3.1

Six Core Data Protection Principles MK88

The following are the key principles that guide how mk88 handles your personal data.

High-Level Encryption

All data transmitted between your device and MK88 servers is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banks.

No Data Sales

MK88 has never and will never sell, rent, or trade your personal data to any third party for marketing or any other purposes.

Minimum Data Collection

We only collect data that is genuinely necessary to provide our services. No excess data is collected without a legitimate reason and your consent.

Strict Access Control

Only authorised mk88 staff who require data access to perform their duties may view your personal information. All access is logged and audited.

Right of Access & Correction

You have the right to request, review and correct your personal data held by mk88 at any time via your account settings or by contacting our support team.

Legal Compliance

Mk88's Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards for personal data protection.

Contents

Your Rights at a Glance

Access your data
Correct information
Delete your account
Withdraw consent
Request a copy of your data

1 Introduction

MK88 ("we", "Platform") is fully committed to protecting the privacy and personal data security of our users. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal information you provide when using the MK88 platform at mk88.si, our mobile app, or any of our other service channels.

By using the mk88 platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.

Important: This policy applies to all mk88 users regardless of how they access the platform — whether via web browser, Android app, iOS app or any other device.

2 Data We Collect

MK88 collects several categories of personal data based on your interactions with our platform. The following table provides a complete overview:

Data Category Type of Information Collection Method
Personal Identity Full name, date of birth, identification number Account registration, KYC process
Contact Information Email address, phone number Registration form
Financial Data Bank account number, account holder name Deposit and withdrawal process
Technical Data IP address, device type, browser, operating system Automatically during use
Usage Data Game history, transactions, activity logs Automatically during use
Communication Data Live chat records, support tickets Interactions with the support team

We do not collect sensitive data such as medical information, biometric data or information about your religious or political beliefs.

3 How We Use Your Data

The personal data we collect is used solely for the following purposes:

  • Account Management: Creating, verifying, and managing your user account on the MK88 platform.
  • Transaction Processing: Securely processing your deposits, withdrawals, and all financial activities.
  • Identity Verification (KYC): Fulfilling legal compliance requirements related to user identity verification.
  • Platform Security: Detecting and preventing fraud, system intrusions, and suspicious activities.
  • Service Improvement: Analyzing usage patterns to improve the overall user experience.
  • Communications: Sending important notifications related to your account, security, and platform updates.
  • Marketing (with consent): Delivering promotional information and offers where you have consented to receive them.

MK88 does not use your data for any purpose beyond those stated above without first obtaining your additional consent.

4 Data Sharing with Third Parties

MK88 takes a highly cautious approach when it comes to data sharing. We does not sell your personal data. However, in the following limited circumstances, data may be shared:

  • Trusted Service Providers: Payment processing companies, identity verification providers, and technical infrastructure suppliers we use to operate the platform. They are bound by strict confidentiality agreements.
  • Legal Requirements: When required by Malaysian law or a valid court order to disclose information to the relevant authorities.
  • Rights Protection: When necessary to protect the rights, property or safety of mk88, our users or the public from harm.
  • Business Transfer: In the event of a merger, acquisition or asset sale, user data may be transferred as part of that business transaction. Users will be notified in advance.

Our Guarantee: Every third party we grant access to your data is required to protect that information to a security standard no lower than our own.

5 Data Storage & Security

MK88 employs multiple layers of technical and organizational security to protect your data from unauthorized access, loss, destruction, or accidental disclosure:

  • 256-bit SSL Encryption for all data in transit between your device and our servers.
  • Data-at-rest encryption for all sensitive information stored in our databases.
  • Role-based access control (RBAC) ensuring only staff who require it can access the data.
  • Regular security audits by independent third parties to identify and address vulnerabilities.
  • 24/7 Monitoring against suspicious activity on our systems.

Your personal data will be retained for as long as your account is active or as required for legal and business purposes. Once an account is closed, data will be deleted or anonymised within 90 days, unless the law requires us to retain it longer.

6 Cookies & Tracking Technologies

The MK88 platform uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. We use several types of cookies:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymous information on how users interact with the platform to help us improve it.
  • Functional Cookies: Remembering your preferences such as language and display settings to provide a more personalized experience.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the mk88 platform.

7 Your Rights as a User

As an MK88 user, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 and our policies:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Correction

You may request corrections to any inaccurate or incomplete data through your account settings or customer support.

Right to Erasure

You may request deletion of your data when it is no longer needed for the original purpose it was collected.

Right to Withdraw Consent

You may withdraw consent for marketing or certain data processing at any time without affecting core services.

Right to Data Portability

You have the right to request your data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, contact our support team via live chat in the mk88 app. We will process your request within 14 business days.

8 Children's Data

The MK88 platform is strictly for adults aged 18 and above. We do not knowingly collect, use, or disclose the personal data of individuals under the age of 18.

If we become aware that personal data of an underage child has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the account in question.

If you believe your child who is under age has registered at mk88, please contact our support team immediately and we will respond promptly.

9 Third-Party Links

The MK88 platform may contain links or references to third-party services related to our operations, such as payment providers. This Privacy Policy applies only to information we collect on the MK88 platform.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to read the privacy policy of each website you visit when leaving the mk88 platform.

10 Changes to the Privacy Policy

MK88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant reasons.

We will notify users of any material changes through:

  • In-platform and mk88 app notifications
  • Email to the address registered with your account
  • Prominent notice on our website's home page

Changes will take effect 7 days after notice is given, except where law requires immediate action. Continued use of the platform after the effective date constitutes your acceptance of the updated Privacy Policy.

11 Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 directly in the mk88 app or on our website — the fastest way to get a response.
  • Email: [email protected] (for privacy and data protection enquiries only)

Our privacy team will review and respond to all inquiries within 3 business days. For urgent account security issues, please use live chat for immediate assistance.

If you believe we have not handled your complaint satisfactorily, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority.

Confident About Your Privacy? Join MK88 Today

Your data privacy and security are the cornerstone of the MK88 platform. Register a free account today and enjoy a safe, fair, and exciting gaming experience alongside over 500,000 of our members.

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